I’ve “only” lost around $60 from their shady business practices, but when you’re unemployed, $60 is a car insurance payment. Or a week’s worth of groceries. Or 2 months’ worth of gas for your car. Or a doctor’s visit.
In addendum to what Curt is proposing, I’m going to hit up the BBB. GPal isn’t accredited, and that’s an issue.
P.S. – Their hold music also really sucks. It’s loud and annoying. And I’ve had to listen to it for probably an hour, total. Kenny G was totally popular like, 20 years ago, thanks.